Telegram AI Bot for Business — Answer 80% of Customer Questions 24/7 | $290 Fixed Price
Your customers ask the same 50 questions over and over — product availability, pricing, shipping, working hours, return policy. Your team spends 2-3 hours daily answering them manually in Telegram. This bot handles it all. Powered by GPT-4o or Claude, trained on YOUR knowledge base (FAQ, price lists, product docs), running on YOUR server. When the bot can't answer — it hands off to a human operator instantly.
GPT-4o bot trained on YOUR FAQ and product docs. Handles 80% of customer questions 24/7. Saves $800–1,300/month in support costs. Pays for itself in 7 days.
"Senior engineers who actually deliver what they promise. Rare."
Thomas K., IT Manager · Austria
- ✓Knowledge base upload — up to 50 pages (PDF, TXT, website content)
- ✓Human operator handoff when bot confidence is low
- ✓Conversation logging in PostgreSQL on your server
- ✓20+ real scenario testing + admin documentation
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🤔Is This You?
- ✗Your support team answers the same 10 questions 50 times a day
- ✗Customers message at 11 PM and get no response until morning — they churn
- ✗You're paying $1,000+/month for support staff doing fully repetitive work
- ✗Leads message you on Telegram but nobody follows up in time
- ✗You want AI support but don't want your data leaving your own server
→ If even one resonates — this service is exactly for you.
Deliverables Included
Ready to Get Started?
GPT-4o bot trained on YOUR FAQ and product docs. Handles 80% of customer questions 24/7. Saves $800–1,300/month in support costs. Pays for itself in 7 days.
Who This Service Is For
DIY vs Professional IT Services
| Feature | DIY | Professional ($290) |
|---|---|---|
| Time to complete | ✗Hours to days | ✓Per agreed delivery window |
| Quality assurance | ✗Self-tested only | ✓Senior engineer review |
| Risk of errors | ✗High without experience | ✓Production-tested methods |
| Documentation | ✗Rarely included | ✓Full handoff documentation |
| Ongoing support | ✗You're on your own | ✓14-day warranty period |
| Warranty | ✗No safety net | ✓14-day fix guarantee |
Technologies We Use
Our Process — 4 Simple Steps
Consultation (30 min)
We discuss: what questions your customers ask most, what documents contain the answers, which LLM you prefer (GPT-4o or Claude), and your server setup.
Setup & Configuration (2-3 days)
We deploy Docker on your server, configure Telegram Bot API, connect the LLM, upload and index your knowledge base, write your custom system prompt, and set up operator handoff rules.
Testing (1 day)
We test 20+ real customer scenarios, verify answer accuracy, check edge cases (empty messages, images, unsupported languages), and tune the system prompt based on results.
Handoff
You receive: a working Telegram bot, admin documentation, and 14 days of warranty support for bug fixes and prompt adjustments.
What Our Clients Say
"Senior engineers who actually deliver what they promise. Fixed price, fixed timeline, thorough documentation. Rare combination."
"Worked with 4 agencies before finding Optimum Web. First team that delivered exactly what the scope said, on time."
"The 14-day warranty is real. Had a small follow-up question and it was handled same day, no extra charge."
Frequently Asked Questions
The base setup includes one primary language. The LLM (GPT-4o or Claude) naturally understands 50+ languages, so the bot can detect and respond in the customer's language. For optimized multi-language support with separate knowledge bases per language, add the multi-language option (+$90).
The bot detects when it's not confident and sends the conversation to a human operator via a separate Telegram group or notification. The customer sees 'Connecting you to our team...' — no dead ends, no wrong answers.
You upload new PDF/TXT files to a specific folder on your server and run one command (documented in the admin guide). The bot re-indexes within minutes. No coding required.
The bot runs on YOUR server. Conversations are stored in YOUR PostgreSQL database. The only external call is to the LLM API (OpenAI or Anthropic) for generating responses — these providers don't use API data for training. Your API key, your rules.
Not included in the base package, but available as an add-on. We can connect the bot to HubSpot, Pipedrive, Zendesk, Freshdesk, or any system with an API. Contact us for a custom quote.
This service includes a 14-day warranty. If anything doesn't work as specified after delivery — we fix it at no extra cost. No questions asked.
A senior engineer with 5+ years of hands-on experience. We never assign junior staff or subcontractors to fixed-price services.
Click 'Order Now', complete the secure PayPal payment, and we'll contact you within 24 hours to confirm scope and collect access details.
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Telegram AI Bot for Business — $290, 3–5 day Delivery
Senior engineers only. Fixed price. 14-day warranty. No surprises.
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Or email us directly: [email protected]