Optimum Web
TROUBLESHOOTING SERVICES

Server or App Issues? Get Them Diagnosed and Fixed Today

Performance degradation, crashes, connection timeouts, memory leaks — our engineers diagnose the root cause and fix it. Fixed price, clear report included.
✓ NDA from Day 1✓ Free Consultation✓ 26+ Years Experience✓ EU Timezone (GMT+2/+3)
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AVAILABLE SERVICES

Troubleshooting Services — Choose Your Service

TROUBLESHOOTING SERVICES

Diagnose High Server Load & CPU Spikes

Find what's consuming your server — process-level diagnosis with fix recommendations.

Same day
$129
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TROUBLESHOOTING SERVICES

Diagnose & Fix Memory Leak in Web Application

Find what's leaking memory — PHP, Node.js, Java, or .NET — with written root cause report.

1–2 business days
$199
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WHY TROUBLESHOOTING SERVICES

Why Choose Our Troubleshooting Services

Root Cause Analysis

We don't guess — we profile, trace, and prove the root cause with evidence before applying any fix.

Same-Day Diagnosis

Most troubleshooting sessions are completed within hours. You get a written report the same day.

Prevention, Not Just Cure

Every report includes recommendations to prevent recurrence — monitoring, alerting, and configuration changes.

HOW IT WORKS

Our Process

01

Describe the Symptom

Tell us what's wrong: slow, crashing, high CPU, memory growing.

02

Access & Diagnose

We connect and run systematic profiling and diagnosis.

03

Root Cause

Specific process, query, or code path identified with evidence.

04

Fix or Plan

Infrastructure fix applied immediately, or code-level fix plan delivered.

FAQ

Frequently Asked Questions

Bugfix services fix a known bug (e.g. 'this PHP page throws a 500 error'). Troubleshooting diagnoses an unknown problem (e.g. 'the server is slow and we don't know why').

Ideally yes, or a staging environment that reproduces the issue. We can also work from logs and monitoring data if direct access isn't possible.

We set up monitoring and alerting to capture the next occurrence. We analyze the data when the issue reappears.

If the fix is infrastructure-level (restart, config change, resource limit), we apply it immediately. If it requires code changes, we deliver a detailed fix plan.

Ready to Get Started?Let's Discuss Your Project

Browse our troubleshooting services or contact us for a custom quote.

Or email us directly: [email protected]