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Optimum Web
Compliance Services

Vendor Security Questionnaire Response Service

Turn 40 Hours of Engineering Work Into a Fixed-Price Project

from€600
5–10 business days

Quick Answer

Optimum completes vendor security questionnaires on your behalf — including SIG Lite, CAIQ, custom enterprise procurement forms, and underwriter-style forms. 50–200 questions answered accurately with supporting evidence from your existing documentation. Gap identification before submission. Defence through 1–2 rounds of clarification questions from the prospect's security team. Delivered in 5–10 business days. Saves 20–40 hours of senior engineering time per application. From €600 per questionnaire.

Why You Need This

When an enterprise prospect sends a vendor security questionnaire, your senior engineers face 20–40 hours of work answering 50–200 detailed questions about information security policies, access controls, encryption, incident response, backup and recovery, vendor risk management, and personnel security.

Done internally:

  • 2–4 weeks of senior engineering time lost
  • Risk of over-stating controls (future claim risk)
  • Risk of under-stating controls (losing the deal)
  • Inconsistency with previous questionnaires
  • Inputs required from CTO, CISO, legal, and operations

Done with Optimum:

  • Fixed price, fixed timeline
  • Accurate answers backed by evidence
  • Consistent with previous questionnaires
  • Defended through clarification rounds
  • Engineering team stays focused on product

Who sends you these questionnaires: Enterprise customers during vendor onboarding · Financial services counterparties (TPRM) · Healthcare providers during BAA review · Public sector procurement · Insurance brokers and underwriters · Multinational corporations during vendor consolidation

What You Get

Questionnaire completion

  • Full completion of vendor questionnaire (50–200+ questions)
  • Compatible with SIG Lite / SIG Core (Shared Assessments)
  • Compatible with CAIQ (Cloud Security Alliance)
  • Compatible with VSAQ (Vendor Security Alignment Questionnaire)
  • Custom enterprise procurement forms
  • Underwriter-style forms (AIG, Hiscox, Beazley)
  • Each answer supported by evidence from your existing documentation
  • Identification of gaps requiring remediation BEFORE submission

Evidence assembly and defence

  • Compiles supporting documents from your existing collateral
  • Identifies missing documentation
  • Suggests minimum viable documentation if gaps exist
  • 1–2 rounds of clarification questions from the prospect's security team — included
  • Additional rounds available at +€200/round

Reusable assets (delivered)

  • Template package for future questionnaires
  • Standardised answer library you can maintain internally
  • Evidence index for quick retrieval
  • Optional: full internal answer library (+€500 add-on) reducing future costs by 50–70%

What Happens If You Don't

Deal lost in procurement — even after sales champion approval
Engineering team distracted for 2–4 weeks during critical product work
Inconsistent answers across questionnaires create future audit risk
Over-commitment to controls you can't actually deliver — future breach exposure
Slow response — enterprise prospect moves to competitor

Our Process

1
Initial review (Day 1)
You forward the questionnaire and your existing documentation. We confirm scope and pricing within 24 hours.
2
Mutual NDA signed (Day 1–2)
Standard mutual NDA, English law, available pre-signed for fast turnaround.
3
Gap analysis (Day 2–3)
We identify what evidence you have, what's missing, and what should be remediated vs disclosed.
4
Drafting (Day 4–7)
Each question answered with supporting evidence. Risk-flagged answers marked for your review.
5
Your review (Day 7–8)
You review and approve answers. We don't submit anything without your explicit sign-off.
6
Submission (Day 8–10)
Either we submit on your behalf, or you submit using our drafted answers — your choice.
7
Clarification rounds
Any follow-up questions from the prospect's security team are handled by us, with your approval on each response.

Pricing

Fixed price per questionnaire based on scope. No hourly billing, no surprises.
Bundle discount: +15% off when combined with Focused Pentest (€1,800+) or Standard Pentest (€4,500+). Recurring discount: 20% off for 3+ questionnaires per quarter.

€600

Small questionnaire (under 50 questions, no custom format), SaaS startup context.

€1,200

Standard questionnaire (50–100 questions, common formats like SIG Lite, CAIQ).

€1,800

Complex questionnaire (100–200 questions, custom enterprise format, multiple defence rounds expected).

€2,500

Strategic enterprise questionnaire (200+ questions, multi-stakeholder, multi-round defence).

Frequently Asked Questions

How is this different from Compliance-as-a-Service (€729/month)?

Compliance-as-a-Service is a recurring monthly subscription that includes ongoing compliance work including questionnaire responses up to a monthly cap. The Vendor Security Questionnaire service is a one-off, pay-per-questionnaire model — better if you have occasional questionnaires and don't need recurring services. If you're handling more than 3 questionnaires per quarter, Compliance-as-a-Service is more cost-effective.

Can you commit to answers you can't verify?

No. Every answer is supported by evidence you provide. Where we can't substantiate an answer, we mark it for your review and recommend either remediation (so you can answer truthfully "yes") or disclosure (answer truthfully "no" or "partially"). We never invent capabilities you don't have — that creates future claim exposure for you.

What if the prospect's questionnaire has a deadline of 48 hours?

Rush service available at +50% premium with same-day NDA signing. Contact us directly for urgent timelines. Standard delivery is 5–10 business days.

Can you submit on our letterhead?

Yes. We can prepare the questionnaire as if it were filled out by your team (using your letterhead, your representative's name with your explicit authorisation). Alternatively, we can disclose our involvement to the prospect — many enterprise prospects view this positively as evidence of professional security engagement. Your choice.

Do you keep our answers and supporting evidence after delivery?

We retain copies for 12 months solely for follow-up clarification rounds, then destroy them. Documents are held in encrypted storage. Destruction certificate available on request.

What questionnaire formats do you handle?

All major industry-standard formats (SIG Lite, SIG Core, CAIQ, VSAQ) plus custom enterprise procurement forms. If you have an unusual format, send it to us first — we'll confirm fit and pricing within 24 hours.

Can you build us a reusable questionnaire response template?

Yes. As an add-on (+€500), we deliver a standardised internal answer library and evidence index that your team can use for future questionnaires — reducing the cost of subsequent questionnaires by 50–70%.