FAQ

24 11, 2021

Do you provide online customer support?

2023-04-10T12:30:05+00:00November 24th, 2021|

Yes. Optimum Web aims to provide the best customer service to our clients. We offer online customer support via several channels: Our phone support is available 8 hours per day. Just dial +373 22 84 35 69 in case of any concerns or problems. You can also drop us a line at [email protected] or contact

24 11, 2021

What are the services you offer?

2021-11-24T12:18:03+00:00November 24th, 2021|

Optimum Web offers a wide variety of services, from application and software development to infrastructure and cybersecurity services. You're welcome to check our services page for the complete list. Just contact us if you have any questions.

24 11, 2021

What qualifications do your employees hold?

2021-11-24T12:18:04+00:00November 24th, 2021|

The minimum qualification for employees recruitment is a college degree or 2 years experience in development. Most of our employees are university graduates. For more skilled projects like Research and Analysis, our staff hold Masters Degrees in Engineering and Research.

24 11, 2021

What kind of services can we outsource to Optimum Web?

2021-11-24T12:18:03+00:00November 24th, 2021|

You can outsource every kind of service to an IT company. They usually vary, from website and application development to testing services and even database administration services. However we usually work on projects from scratch, including the preparation, the software development itself, and further support.  Another option is to outsource the overall support of the

24 11, 2021

How can I keep track of my project’s status?

2021-11-24T12:18:02+00:00November 24th, 2021|

As a client you can choose to use any Project Management system you like, including Redmine and Jira. Of course, we're always available for live chat and phone support too. We also hold regular scheduled meetings to get your instructions, discuss intermediate results, and coordinate further actions.

24 11, 2021

How is your confidentiality ensured?

2021-11-24T12:18:02+00:00November 24th, 2021|

We are mindful of the security and confidentiality of the information you share with us at every stage. Our reliable information security system is designed to give you a safe outsourcing experience with maximum benefits. To ensure the confidentiality of your information, we encourage our clients to sign a Confidential Non-Disclosure Agreement (NDA) at the

24 11, 2021

How much do your services cost?

2021-11-24T12:45:55+00:00November 24th, 2021|

Optimum Web offers very competitive rates depending on the scope of the work. The costs will vary depending on your business' individual needs, specific services, and developers’ specializations. Please get in touch with us for a free customized quote! What is your pricing strategy for development projects? Our pricing model differs for each project undertaken,

24 11, 2021

Who manages the project if I outsource?

2021-11-24T12:18:02+00:00November 24th, 2021|

Since you are the business owner, you are the person with direct access to your outsourced team. This means the whole process and the end results are always within your control. We will keep you informed of critical situations while making the work more manageable. We like to stay in complete coordination with our clients,

Title

Go to Top