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Why Optimum-web?

We believe that talent, experience, efficiency and trust are the key things in our relationship with customers and clients. What makes us different from other outsourcing companies?

Customer-focused approach

What does it mean to us? We consider customer’s aspirations as a cornerstone of what we tend to achieve: on the one hand we tend to determine the smallest details of the customer’s needs and ideas, and we also make the development process the most comfortable for the customer. As a result, our clients get exactly what they want with minimum effort. The main advantages of our approach:

• Understanding of the customer’s business strategy and business needs;
• Clear schedule and road map for optimal services and/or solutions performance or improvement.
• Very flexible development process which can include all sorts of changes to initial specifications.

The main goals of such approach are comprehensive analysis, compliance, efficient internal procedures for further agile development and customer satisfaction.
As a result we create trusted and long term relationship with our customers and get high customers retention rate.

Meet expectations

What customers expect from software outsourcing provider? Below we give you the main reasons to request a quote at Optimum-web:

Industry Expertise

Our industry knowledge is the basis by which we keep in touch with a customer at first glance. The first thing that customers usually expect from us is the capacity to speak the same language. That’s why customer’s industry business processes comprehension is keenly required to start productive discussion. Admittedly, specialists of Optimum-web are well versed in such industries as Finance, Manufacturing, Logistics, Fashion, Tourism, Distribution, etc.

Business Focused

Optimum-web is not a technical provider, it is a reliable business partner and problem solver. Customers expects from us a clear roadmap to cover their business needs and we deliver them forecasted issues, adding new value to their business like new services launch, increasing customer loyalty, productivity boosting etc.

Part Of Your Team

Across processes, methodologies and business culture up to “meeting of minds”. We pay great attention to create a team of customer and Optimum-web representatives that are able to move project ahead without a hitch. This team, armed with a single development methodology, using common processes is a guaranteed to achieve prompt quality results.

Technical and Domain Expertise

This is our guarantee to put your idea up to performance in time.
We divide expertise on the technical and domain components. The considerable experience in web, mobile, cloud & desktop development and quality assurance has been accumulated during 15 years of company development. The company uses cutting-edge technology and development methodology to achieve the best outcomes. This is also confirmed by our domain expertise, due to which our customers trust and share with us serious projects in the field of

• Social Networking
• Big Data
• e-commerce
• B2B
• SaaS/PaaS etc.

Transparent Collaboration

Transparency enables us to set up long-term beneficial partnership, we believe at Optimum-web. We let our partners be aware of how deal proceeds, where gaps are and what and when next issues will be delivered. We have proven records that customer’s awareness reflects positively on project delivery and customer satisfaction.

Resources availability

Once started, we permanently keep up three available levels of communications for the customer.

Strategic level. Represented by CEO and Business Development Manager.
The customer is always able to discuss strategic aspects of cooperation such as discounts, team locations, common terms & conditions.

Delivery level. Represented by Account Manager, Delivery Manager. The aspects of business needs, Scope of work compliance, project delivery, support are keeping up-to-date at this level.

Operating level. Represented by Project Manager, Team Lead. This level is about project development, integration aspects etc.

Automated processes

At Optimum-web, we automate all processes regarding IT Outsourcing:

  • Consulting and project estimation
  • Resources hiring and retention
  • Dedicated team formation
  • Development and project delivery

That’s why we are quite confident to guarantee essential level of services for you.
Let’s get started and do business together!

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