Optimum Web
Data Protection & Privacy

Right to Erasure

Automated deletion workflows and compliance verification for GDPR Article 17.

2 services · Fixed price · 14-day warranty · Senior engineers only

Frequently Asked Questions

What systems can the workflow search?+
Any system with an API: PostgreSQL, MySQL, HubSpot, Mailchimp, Google Workspace, Slack, custom CRM, S3 storage. We configure connectors for your specific stack.
What happens with data in backups?+
GDPR allows data in backups to expire naturally per retention policy rather than requiring immediate deletion. We document this exception and ensure the retention policy will delete the data within the specified timeframe.
How does the data subject receive confirmation?+
The workflow generates a Certificate of Erasure PDF and sends it via email. The certificate lists which systems were checked, what was found, and what was deleted — audit-ready documentation.
Can we handle requests manually and just use the workflow for tracking?+
Yes. The workflow can be configured as fully automated (API-driven deletion) or semi-automated (notification to your team with checklist, manual confirmation at each step). Most clients start semi-automated and move to full automation later.
What is the response time required by GDPR?+
30 days from receiving the request. Our workflow tracks this SLA and sends escalation alerts at Day 7, Day 14, Day 21, and Day 28 if the request is still open.
$5

Not Sure Where to Start?

Our IT Health Check finds every compliance gap in your infrastructure. 1 business day. You get a prioritized list of what to fix.

IT Health Check — $5