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NIS2NIS2ISO 27001SOC 2PCI DSSDORACR-NIS2-04

Incident Response Plan

Incident Response Plan covering 6 frameworks at once: NIS2, GDPR, ISO 27001, SOC 2, PCI DSS, DORA. Role matrix, severity levels, escalation, notification templates. $390.

Incident Response Plan by Optimum Web is a fixed-price compliance service covering NIS2 Article 21(2)(b) — Incident handling. It costs €359 with 3–5 business days delivery by senior security engineers. Incident Response Plan document (25-35 pages). 14-day warranty included.

Covers: NIS2 Article 21(2)(b) — Incident handling

Active project in progress
4.8·172 clients·25 yrs

"Senior engineers who actually deliver what they promise. Rare."

Thomas K., IT Manager · Austria

€359
Fixed price, VAT excluded
3–5 business daysSenior only
Incident Response Plan document (25-35 pages)
Severity classification matrix (P1-P4) with escalation timeframes
Communication templates: internal, customer, regulator (NIS2 + GDPR)
Role assignment matrix: incident commander, comms, technical, legal
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+373 22 843569
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👨‍💻 Senior only
14-day warranty
🆔 CR-NIS2-04

This Service Covers

GDPRArticle 33 — Notification of personal data breach
NIS2Article 21(2)(b) — Incident handling
ISO 27001Annex A 5.24–5.28 — Information security incident management
SOC 2CC7.3–7.4 — Detection and response
PCI DSSRequirement 12 — Security policies and incident response
DORAChapter III — ICT-related incident management

What You Get

Complete Incident Response Plan covering the full lifecycle: preparation, detection, analysis, containment, eradication, recovery, and post-incident review. Includes: role assignments (incident commander, communications lead, technical lead), severity classification matrix (P1-P4), escalation procedures with timeframes, communication templates (internal, customer, regulator), NIS2 24-hour early warning and 72-hour notification procedures, GDPR 72-hour DPA notification workflow. Satisfies 6 compliance frameworks simultaneously.

Who Needs This

  • Companies subject to NIS2 requiring a formal incident handling procedure
  • Organizations without any incident response plan facing a compliance deadline
  • Businesses handling personal data needing GDPR Article 33 notification procedures
  • Companies preparing for SOC 2 or PCI DSS audit needing incident response evidence

ONGOING COMPLIANCE

Don't Want to Think About Compliance Every Quarter?

Compliance-as-a-Service: €729/month. We handle reviews, scans, documentation, security questionnaires. Your outsourced compliance officer.

Start CaaS — €729/month

Ready to Start?

€359 · 3–5 business days · 14-day warranty

+373 22 843569

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or order without payment

Want ongoing compliance? Compliance-as-a-Service — €729/month

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CLIENT REVIEWS

What Our Clients Say

4.8 / 5·172 clients · 25+ years

"Senior engineers who actually deliver what they promise. Fixed price, fixed timeline, thorough documentation. Rare combination."

T
Thomas K.
IT Manager · Manufacturing company · Austria

"Worked with 4 agencies before finding Optimum Web. First team that delivered exactly what the scope said, on time."

S
Sophie V.
Operations Manager · Logistics company · Belgium

"The 14-day warranty is real. Had a small follow-up question and it was handled same day, no extra charge."

M
Mikael B.
CTO · B2B SaaS · Germany
Read all reviews on Clutch →

Frequently Asked Questions

What's the NIS2 notification timeline?+
NIS2 requires: early warning within 24 hours, incident notification within 72 hours, and final report within 1 month. Our plan includes templates and workflows for each deadline.
Do you run a real incident simulation?+
We run a tabletop exercise: a simulated scenario your team walks through using the plan. No actual systems are affected. This validates that roles, escalation, and communication work as designed.
How does this differ from the DORA ICT incident reporting (CR-DORA-04)?+
This plan covers overall incident response (all types). CR-DORA-04 specifically focuses on DORA's ICT incident classification and reporting workflow to financial regulators. If you're in financial sector, you need both.
Can the plan integrate with our ticketing system?+
Yes. We include integration guidance for Jira, PagerDuty, OpsGenie, and Slack. Incidents can be tracked as tickets with severity, timeline, and resolution documentation.
What if we've never had a security incident?+
That's the ideal time to create a plan — before you need it. Companies without a plan average 287 days to identify and contain a breach. With a tested plan, that drops to under 200 days (IBM 2025 report).

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+373 22 843569

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