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Optimum Web
DORANIS2ISO 27001CR-DORA-04

ICT Incident Reporting Workflow

DORA ICT incident classification + reporting for financial entities. Major/non-major criteria, authority templates, incident register. NIS2 integration included. €319.

ICT Incident Reporting Workflow by Optimum Web is a fixed-price compliance service covering DORA Chapter III — ICT-related incident management and reporting. It costs €319 with 5–7 business days delivery by senior security engineers. ICT incident classification matrix per DORA criteria. 14-day warranty included.

€319
Fixed price, VAT excluded
5–7 business daysSenior only
ICT incident classification matrix per DORA criteria
Automated severity assessment workflow
Reporting templates for financial competent authority
ICT incident register meeting DORA Chapter III requirements
🛡️
14-Day Warranty
If the delivered pack does not match your ISMS scope and Statement of Applicability, we rework it at no cost, or refund in full within 14 days of delivery.

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👨‍💻 Senior only
14-day warranty
🆔 CR-DORA-04

This Service Covers

DORAChapter III — ICT incident management, classification, and reporting
NIS2Articles 23–25 — Reporting obligations
ISO 27001Annex A 5.24–5.26 — Incident management

What You Get

DORA-specific ICT incident classification and reporting workflow for financial sector entities. We implement: DORA incident classification criteria (major vs. non-major ICT incidents), automated severity assessment based on DORA's impact criteria (clients affected, duration, data loss, geographical spread), reporting workflow to competent financial authority with DORA-specific templates, ICT incident register meeting DORA Chapter III requirements. Integrates with NIS2 reporting if applicable.

Who Needs This

  • Banks and insurance companies needing DORA Chapter III compliance
  • Fintech and payment institutions with ICT incident reporting obligations
  • Financial IT service providers classified as critical third parties under DORA
  • Organizations with both DORA and NIS2 reporting obligations

How It Works

  1. 1
    Classification Design

    Define major vs. non-major ICT incident criteria per DORA

  2. 2
    Workflow Build

    Create automated severity assessment and reporting workflow

  3. 3
    Templates

    Configure DORA-specific templates for your financial regulator

  4. 4
    Register

    Deploy ICT incident register with all required DORA fields

SAVE 40–50%

Need Compliance Across Multiple Frameworks?

Our Multi-Framework Assessment (€639) covers GDPR + NIS2 + ISO 27001 + SOC 2 in one engagement — saving 40–50% compared to separate assessments.

Multi-Framework Assessment — €639

Ready to Start?

€319 · 5–7 business days · 14-day warranty

+373 22 843569

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Need a full compliance assessment? Multi-Framework Assessment — €639

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Frequently Asked Questions

What makes an ICT incident 'major' under DORA?+
DORA considers clients affected (>10% of all clients or >100k), service downtime (>2 hours for critical), data loss, geographical spread, and impact on financial stability. We configure the classification matrix to your specific metrics.
How does DORA reporting differ from NIS2?+
DORA has stricter timelines and financial-sector-specific criteria. DORA requires: initial notification within 4 hours (vs. NIS2's 24 hours), intermediate report within 72 hours, final report within 1 month. The classification criteria are also different.
Can we combine DORA and NIS2 reporting?+
Yes. If your financial entity is subject to both DORA and NIS2, we configure unified incident management that produces reports for both regulators from a single incident record.
Which financial regulator do we report to?+
Depends on your entity type and home member state: ECB for significant banks, national financial supervisors for others. We configure the workflow for your specific authority.
Do we need the general Incident Response Plan (CR-NIS2-04) in addition?+
Yes. CR-NIS2-04 covers the overall incident response process (detect, contain, recover). This service (CR-DORA-04) adds DORA-specific classification and financial regulator reporting on top.

Service page last reviewed 15 August 2026 by the Optimum Web compliance team.

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