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DORANIS2ISO 27001CR-DORA-04

ICT Incident Reporting Workflow

DORA ICT incident classification + reporting for financial entities. Major/non-major criteria, authority templates, incident register. NIS2 integration included. $349.

ICT Incident Reporting Workflow by Optimum Web is a fixed-price compliance service covering DORA Chapter III — ICT-related incident management and reporting. It costs €319 with 3–5 business days delivery by senior security engineers. ICT incident classification matrix per DORA criteria. 14-day warranty included.

Covers: DORA Chapter III — ICT-related incident management and reporting

Active project in progress
4.8·172 clients·25 yrs

"Senior engineers who actually deliver what they promise. Rare."

Thomas K., IT Manager · Austria

€319
Fixed price, VAT excluded
3–5 business daysSenior only
ICT incident classification matrix per DORA criteria
Automated severity assessment workflow
Reporting templates for financial competent authority
ICT incident register meeting DORA Chapter III requirements
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+373 22 843569
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👨‍💻 Senior only
14-day warranty
🆔 CR-DORA-04

This Service Covers

DORAChapter III — ICT incident management, classification, and reporting
NIS2Articles 23–25 — Reporting obligations
ISO 27001Annex A 5.24–5.26 — Incident management

What You Get

DORA-specific ICT incident classification and reporting workflow for financial sector entities. We implement: DORA incident classification criteria (major vs. non-major ICT incidents), automated severity assessment based on DORA's impact criteria (clients affected, duration, data loss, geographical spread), reporting workflow to competent financial authority with DORA-specific templates, ICT incident register meeting DORA Chapter III requirements. Integrates with NIS2 reporting if applicable.

How It Works

STEP 01
Classification Design

Define major vs. non-major ICT incident criteria per DORA

STEP 02
Workflow Build

Create automated severity assessment and reporting workflow

STEP 03
Templates

Configure DORA-specific templates for your financial regulator

STEP 04
Register

Deploy ICT incident register with all required DORA fields

Who Needs This

  • Banks and insurance companies needing DORA Chapter III compliance
  • Fintech and payment institutions with ICT incident reporting obligations
  • Financial IT service providers classified as critical third parties under DORA
  • Organizations with both DORA and NIS2 reporting obligations

SAVE 40–50%

Need Compliance Across Multiple Frameworks?

Our Multi-Framework Assessment (€639) covers GDPR + NIS2 + ISO 27001 + SOC 2 in one engagement — saving 40–50% compared to separate assessments.

Multi-Framework Assessment — €639

Ready to Start?

€319 · 3–5 business days · 14-day warranty

+373 22 843569

Secured by PayPal · 256-bit SSL encryption

or order without payment

Need a full compliance assessment? Multi-Framework Assessment — €639

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CLIENT REVIEWS

What Our Clients Say

4.8 / 5·172 clients · 25+ years

"Senior engineers who actually deliver what they promise. Fixed price, fixed timeline, thorough documentation. Rare combination."

T
Thomas K.
IT Manager · Manufacturing company · Austria

"Worked with 4 agencies before finding Optimum Web. First team that delivered exactly what the scope said, on time."

S
Sophie V.
Operations Manager · Logistics company · Belgium

"The 14-day warranty is real. Had a small follow-up question and it was handled same day, no extra charge."

M
Mikael B.
CTO · B2B SaaS · Germany
Read all reviews on Clutch →

Frequently Asked Questions

What makes an ICT incident 'major' under DORA?+
DORA considers clients affected (>10% of all clients or >100k), service downtime (>2 hours for critical), data loss, geographical spread, and impact on financial stability. We configure the classification matrix to your specific metrics.
How does DORA reporting differ from NIS2?+
DORA has stricter timelines and financial-sector-specific criteria. DORA requires: initial notification within 4 hours (vs. NIS2's 24 hours), intermediate report within 72 hours, final report within 1 month. The classification criteria are also different.
Can we combine DORA and NIS2 reporting?+
Yes. If your financial entity is subject to both DORA and NIS2, we configure unified incident management that produces reports for both regulators from a single incident record.
Which financial regulator do we report to?+
Depends on your entity type and home member state: ECB for significant banks, national financial supervisors for others. We configure the workflow for your specific authority.
Do we need the general Incident Response Plan (CR-NIS2-04) in addition?+
Yes. CR-NIS2-04 covers the overall incident response process (detect, contain, recover). This service (CR-DORA-04) adds DORA-specific classification and financial regulator reporting on top.

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